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Privacy Policy

This Privacy Policy describes our rules and procedures regarding the collection, use, and disclosure of Your information when using the Service, and informs You about Your privacy rights and how the law protects You.

We use Your personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with the initial letter capitalized have meanings defined below. These definitions have the same meaning regardless of whether they are used in the singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account – a unique account created for You to access our Service or parts of it.
  • Company (referred to as "Company", "We", "Us", or "Our" in this Agreement) – is INTRUST.
  • Country – Ukraine.
  • Device – any device that can access the Service, such as a computer, mobile phone, or tablet.
  • Personal Data – any information relating to an identified or identifiable individual.
  • Service – the Website.
  • Service Provider – any natural or legal person who processes data on behalf of the Company. This refers to third-party companies or individuals engaged by the Company to provide the Service, such as delivery services or payment systems.
  • Usage Data – information collected automatically when using the Service, such as the duration of a page visit.
  • Website – INTRUST, accessible at https://intrust.kiev.ua/.
  • You – the individual using the Service, or the legal entity on whose behalf You are using the Service.

Collection and Use of Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask You to provide us with certain personal information that can be used to identify or contact You. The "INTRUST" Company offers the following products: sectional gates, protective shutters, and automation systems. Personal information may include, but is not limited to:

  • Email address
  • First and last name
  • Phone number
  • Address, region, postal code, city
  • Usage data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your device’s IP address, browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, and other diagnostic data.

When You access the Service via a mobile device, we may automatically collect certain information, including, but not limited to, the type of Your mobile device, the IP address of Your mobile device, Your mobile device’s operating system, and other diagnostic data.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To process and fulfill Your orders: including managing payments, arranging the delivery of sectional gates, protective shutters, or automation systems, and providing order updates.
  • To contact You: to reach out via email, phone, or SMS regarding Your order status, delivery details, or support inquiries.
  • To process Your requests: to address requests, returns, or complaints submitted to us.
  • To improve our Service: to analyze usage trends and enhance the functionality of our Website.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with delivery services or payment systems solely to fulfill Your orders and provide the Service. We do not share Your data with third parties for marketing or other purposes unrelated to order fulfillment.
  • In case of business transfer: We may share Your personal information in connection with any merger, sale of Company assets, or acquisition of all or part of our business by another company.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy, such as fulfilling Your orders or complying with legal obligations. We will retain and use Your Personal Data to the extent necessary to comply with Ukrainian laws, resolve disputes, and enforce our legal agreements and policies.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s offices in Ukraine and in other locations where the parties involved in processing are located (e.g., delivery services). The Company will take all reasonably necessary steps to ensure that Your data is handled securely in accordance with this Privacy Policy.

Deletion of Your Personal Data

You have the right to delete or request that we assist in deleting the Personal Data we have collected about You. You may contact us to request access, correction, or deletion of any personal information You have provided to us.

Please note that we may be required to retain certain information if mandated by Ukrainian law.

Disclosure of Your Personal Data

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required by law or in response to valid requests from public authorities (e.g., a court or government agency) in Ukraine.

Other Legal Requirements

The Company may disclose Your Personal Data if we believe in good faith that it is necessary to:

  • Comply with legal obligations
  • Protect the rights or property of the Company
  • Prevent or investigate possible wrongdoing related to the Service
  • Protect the safety of Service users or the public

Security of Your Personal Data

The security of Your Personal Data is important to us, but no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect Your Personal Data, but we cannot guarantee its absolute security.

Children’s Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from individuals under 13. If You are a parent or guardian and know that Your child has provided us with Personal Data, please contact us.

Links to Other Websites

Our Service may contain links to other websites that are not operated by us. We strongly recommend that You review the privacy policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We recommend reviewing this Privacy Policy periodically for any changes.

Contact Us

If You have any questions about this Privacy Policy, You can contact us:

  • By email: info@intrust.kiev.ua